Yes — and rather than just say so, here's the actual reasoning, point by point.
Registering and accessing surveys costs nothing on CashSurveys, ever. Any platform asking for an "activation" payment is showing a scam pattern — that request never comes from us.
Cross the KSh 200 minimum and your Ksh is sent to your own M-Pesa number — no third-party wallet, no gift card substitution, and nothing quietly deducted as a "processing fee."
Our Terms and Conditions, Privacy Policy, and Cookie Policy are all published on the site — nothing hidden about how your data is used or what you're signing up for.
Check three things on any platform before you commit: published legal pages, no upfront payment request, and a clear payout process. We check all three — read our Terms and Privacy Policy for yourself before signing up.
CashSurveys operates as a market research platform based in Nairobi, sourcing genuine survey demand from businesses that need consumer feedback from Kenyans. You can read more about the team and mission on our About page — it's not an anonymous operation hiding behind a domain name.
Don't take any survey platform's word for it — Kenyan or otherwise. Run through this before you hand over your M-Pesa number.
| What to check | Why it matters | CashSurveys |
|---|---|---|
| Registration fee | Legitimate platforms never charge you to sign up | ✓ Free, always |
| Withdrawal minimum stated upfront | Vague or hidden thresholds are a common scam tactic | KSh 200, published site-wide |
| Payout method | Direct M-Pesa beats gift cards or "wallet points" | ✓ Direct to M-Pesa |
| Published legal pages | Terms, Privacy, and Cookie policies show accountability | ✓ All three public |
| Real contact channel | Phone, email, and WhatsApp — not just a contact form into a void | ✓ All three available |
| Guaranteed daily income claims | No genuine survey platform can promise a fixed daily payout | ✗ We don't make this claim |
If a payout is delayed past 24 hours, a survey seems to have paid incorrectly, or your account is acting strangely, the first step is always the same: contact support through the Contact page, by phone, or via WhatsApp with your registered number and a description of the issue. Genuine platforms resolve these directly — you should never be asked to pay a fee to "unlock" a stuck withdrawal; that request itself is the scam, not the fix.
Yes — Terms, Privacy Policy, and Cookie Policy are all public on the site for anyone to check.
No, not to register and not to withdraw — CashSurveys never asks panelists to pay for access.
Reach out through the Contact page any time.
Yes — CashSurveys operates as a Nairobi-based market research platform. Details on the team and mission are on the About page.
Contact support with your registered number and the details. You'll never be asked to pay a fee to release a stuck payout — if anyone asks for that, it's not us.
Create a free account and see exactly how the M-Pesa withdrawal works.
Create Free Account →