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Talk to a Real Person, Not a Bot

Payout stuck, survey acting up, or just have a question? Send it over β€” a real support agent picks it up.

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Email

admin@cashsurveys.co.ke

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Phone

0711 000 999

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Support Hours

Monday – Saturday, 8:00 AM – 6:00 PM EAT

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Drop your details below and expect a reply inside a day.

When to Reach Out

Call the CashSurveys support line above for anything urgent, like a stuck M-Pesa withdrawal or an account you can't get back into. For everything else β€” survey technical issues, questions from market research partners in Kenya, or general CashSurveys feedback β€” the email address or the form on this page both reach the same support inbox, and someone reads every message.